We ate at Fazzoli's tonight. We like Fazolli's. Fast. Italian. Food. Unfortunately, tonight, it was much more like being at a REAL restaurant. And it's all because of THEM. The THEM I speak of is (are?) the people sitting next to us.
First, they held up the line because they wanted to use a coupon on an item that was on special (which apparently you aren't allowed to use a coupon for), and the manager wasn't letting them use the coupon...well, he wasn't going to let them use a coupon until they pretty much refused to order a meal without the damn coupon and the line was already out the door--it was quite the standoff. But, eventually the manager let them use the coupon (which 1. If you try to use the coupon and the manager says "no" your options are either stand your ground and put up a big stink or say "oh, ok" and order your meal sans coupon and 2. If you're the manager, and you tell the people 'no coupon' once, your options are to pray that they listen to you and if they don't, realize that they're going to put up a stink, and that you'd be better off just letting them use the coupon. Hence why standing your ground when attempting to use a coupon is generally an alright deal...it usually doesn't cause that much of a backlog of people. But in this case obviously, it did.)
Second, they ordered something special--meaning, "I want the spaghetti, but sauce on the side." So, obviously the first round of food had spaghetti with sauce on it, so it got sent back. When it came out the second time, they had the girl deliver it to the table. Unfortunately, she didn't know who ordered "spaghetti, sauce on the side" and thus figured it was the couple with a little girl. The Fazzoli-ette took the spaghetti off of the tray and put it on the table, the lady at the table said "oh, we didn't order this" and that's when Fazzoli-ette realized that the people who ordered it were at a DIFFERENT table. So she picks the spaghetti sans sauce up and puts it back on the tray and walks over to THEM. The gentleman says "I hate to do this, but since you served this spaghetti to a different table, we would like a new one--one that hasn't been served to anyone else." (which, I have an issue with the "I hate to tell you/do this" phrase because if you really hated it, you wouldn't have done it...so you get some pleasure from making people feel bad...schandenfreude maybe? But I digress) "oh, ok sir, I'm sorry, I didn't realize you were the ones that ordered the spaghetti, and the lady over there didn't touch anything..." "I know, but we'd like a new one. It's not a problem, we're having a nice time visiting and we're willing to wait." "uh...yes, sir. I'm sorry about that, Sir." "It's not a problem, we'd just like a new one."
And third, when they finally get their food, they prayed...I'm not talking the silently bow their heads and pray type thing either--it was the holding hands and praying out loud kind of praying...which I totally understand doing at home, or even at college your freshman year where you "eat out" all the time, but doing it at a fast food restaurant just kinda makes you seem like a jackass who is trying to show how pious you are...especially after you made the people at said restaurant make your food 3 times because you're so nit-picky...makes me almost wonder what your religion teaches...because I'm guessing it's not forgiveness and tolerance.